We have completed the necessary system maintenance of the Crypto.com Exchange and trading has resumed as-of 6:15PM UTC on Tuesday, 22 September 2020.
We went into system maintenance 4:21PM UTC on Sunday, 20 September 2020 (12:21AM HKT/ 21 September 2020) after encountering database issues that caused an outage.
All customer funds were kept safe throughout the process.
Just prior to resumption of trading, all transactions were rolled back to a snapshot taken at 3:45PM UTC on Sunday, 20 September 2020.
We sincerely apologise for the inconvenience caused, please reach out to firstname.lastname@example.org should you have any questions or concerns relating to your account.
Thank you for your patience and continuous support of Crypto.com.