Following a notice regarding Wirecard UK by the FCA, we have just been requested to stop all activity on our card programs in the UK and Europe. Our customers in those two regions will not be able to top-up their cards or transact later today.
Our customer funds are safe. Our team is working on processing credits to the crypto wallets equivalent to the fiat balances held on the cards. We expect this to be completed within 48 hours.
Separately, we’re working on transferring the card program to a new provider, so that we can resume the issuing of cards in the UK and Europe and allow existing and new customers to benefit from our card program again.
We apologize for the inconvenience this has caused you.
Update: For all Europe / UK MCO Visa Cards, all credits have been processed successfully to cardholders’ crypto wallets equivalent to the fiat balances held on the cards.